Returns and Refund Policy


Our goal is to give you the best shopping experience. If you would like to return a product for any reason, you may return the merchandise within 30 days for an exchange or refund in the form of original payment.

To ship your return:

  • Pack your items securely and in its original product packaging in an appropriate size shipping box.
  • Return your package via insured shipping service.
  • Include your packing slip
  • We will process your return and refund within 7 - 10 business days.

 

Please contact Customer Service at 215-972-2075 or email us if you have any questions and concerns at museumstore@pafa.org.